Self-Service Quarantine

Enable employees to handle quarantined emails and encrypted attachments securely.

Available as an Inbound Email Security extension.

solution_ssq_hero_visual
Challenge

Security teams are heavily involved in managing quarantined emails

Email_X_Light

Lack of intuitive employee self-service tools

Outdated tools make employees rely on security teams for quarantined emails.

increase_gear_light

Increasing workload from false positives

Without self-service options, security teams manually handle false positives.

encrypted_document_light

Inefficient handling of encrypted attachments

Encrypted files bypass traditional scans and require manual processing.

Solution

Self-Service Quarantine

xorlab’s Self-Service Quarantine enables employees to manage quarantined emails and encrypted attachments, minimizing dependence on security teams.

Intuitive self-service portal 

Employees can view and search quarantined emails in a user-friendly portal, allowing safe, independent handling without security team help.

solution_ssq_self_service_portal_visual_2

Safe email release with analysis insights

Employees can preview quarantined emails, access analysis insights, and confidently decide to release or delete messages.

solution_ssq_email_release_visual_2

Quarantine digest notifications

Automated, configurable digests keep employees informed about new quarantined messages in their inboxes, sent at their preferred frequency.

solution_ssq_quarantine_digest_visual

Secure handling of encrypted attachments

The attachment airlock requests decryption passwords through the portal. xorlab analyzes the attachment after decryption and releases it only if safe.

solution_ssq_encrypted_attachments_visual_1

Extend xorlab with Self-Service Quarantine

Reduce the strain on security teams and engage employees in managing quarantined emails.