Contextual Banners
xorlab's contextual email banners reduce alert fatigue by appearing only when necessary. These targeted, actionable alerts, warnings, or informational banners help employees make informed decisions and increase awareness without overwhelming them.
Available as an extension for Inbound Email Security.
Alert fatigue with external sender banners
Employees often overlook traditional banners because they appear on every external email, leading to desensitization.
Lack of context for informed decision-making
Conventional banners lack essential threat information, leaving employees without guidance for safe email interactions.
Increasing risk of security breaches
As users ignore generic warnings, the likelihood of harmful interactions and data breaches rises.
What is different?
Unlike regular external sender banners, contextual banners are not displayed in most legitimate emails. They only appear when needed. This selective display effectively informs users by showing only the most important alerts without causing alert fatigue.
Alerts
Alert banners pop up when an email may be risky, such as when it contains suspicious links or attachments, or looks like a phishing attempt. The red color reminds users to be careful before interacting with the email.
Warnings
Warning banners indicate less serious but still important issues, such as unusual sending patterns or email content that is not harmful but requires caution. They're orange to remind users to double-check the content and sender of the email before proceeding.
Infos
Info banners provide additional helpful details about an email that aren't related to security threats, such as alerts about emails from new contacts or important but authenticated sources. The blue color tells users to pay attention to the content without immediate security concerns.
