Abuse Mailbox Automation

Automatically triage user-reported emails and provide timely feedback to reporters. xorlab uses behavioral AI to streamline abuse mailbox management, improving efficiency and keeping employees engaged.

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Challenge

Awareness programs put too much load on security teams

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High volume of abuse reports

A flood of user-reported suspicious emails leads to a growing backlog, delaying responses to real threats.

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Time-consuming security analysis

Manually reviewing each report takes too long and diverts focus from critical security tasks.

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Difficulty in prioritizing threats

An unstructured backlog of reports makes it challenging to quickly identify and address real threats.

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Declining user engagement

Without timely feedback, users lose the motivation to report emails, weakening a valuable source of threat intelligence.

Key features

How xorlab streamlines security operations

Auto-resolve user-reported suspicious emails

xorlab's behavioral AI automatically classifies user-reported emails as malicious, spam, benign, or phishing simulations.

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Engage users with timely feedback

xorlab automatically provides feedback on every reported email, whether malicious or benign, to keep employees informed and motivated to report suspicious emails.

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Isolate inbox threats based on a single report

xorlab groups similar reports and applies bulk actions to quickly isolate and remove malicious emails from inboxes, minimizing exposure.

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Centralize case management and reporting

xorlab consolidates all user-reported emails into a single view, offering full visibility into each case and campaign.

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Enhance your security ecosystem

Seamlessly integrate xorlab with reporting buttons, SIEM/SOAR solutions, and threat intelligence platforms for centralized management.

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Use cases

How security teams use xorlab

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SOC automation

Automatically triage phishing and spam emails reported to the abuse mailbox by your employees.

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Email resilience

Quickly eliminate phishing threats organization-wide from a single user report.

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Awareness monitoring

Continuously monitor security awareness and engagement with a simple reporting process.

Without xorlab it was not possible to handle all reported emails. It took us 30min per case, now it's around 1min.

Raphael Volz Security Engineer, USZ

Save time with xorlab Abuse Mailbox Automation

See how you can handle a high volume of threat reports with ease while keeping users informed and engaged.

Resource center

 

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Success Story

Private bank Julius Baer increased SOC response efficiency by 431%, transforming the organization into a highly effective second line of defense.

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Success Story

CERN’s security team implemented xorlab to strengthen their existing defenses against modern email threats, including phishing attacks.