PLANS AND PRICING

Abuse Mailbox Automation

Make your security team more efficient and save time: xorlab's Abuse Mailbox Automation automates the triage, analysis and response to internally reported suspicious emails for you.

Choose between two plans and start experiencing the product right away with the free version Abuse Mailbox Automation "Core".

CORE

Abuse Mailbox Automation "Core" 

For security teams who want to start automating workflows for reported emails.

Free, easy, seamless.

  • Core includes:
  • checkmark_white Automated analysis and classification of every email
  • checkmark_white Previews of emails and attachments
  • checkmark_white Prioritization of reported emails based on severity
  • checkmark_white Two branded email templates for feedbacks
  • Basic automation, and more
Use for free

COMPLETE

Abuse Mailbox Automation "Complete"

For full automation and customization of reported email workflows.

Comprehensive, efficient, transparent.

  • Everything from "Core" plus:
  • checkmark_white Full automation with unlimited policies
  • checkmark_white Custom templates for feedbacks
  • checkmark_white Integration of external threat intelligence sources
  • checkmark_white Grouping and bulk actions to handle reported emails
  • Email isolation from mailboxes (for M365), and more
Get in touch
CORE
COMPLETE
Interface and reporting
Single pane of glass to handle all reported emails, access metrics, and more
Custom report builder with data export function
Email analysis and classification
Security analysis and classification of reported emails
Prioritization of reported emails based on severity
Safe previews of reported emails
Analysis of links and attachments
Sandboxing of attachments
tooltip icon Core: Best effort means that xorlab might limit the number of files depending on volumes.
Best effort
Unlimited
Safe previews of attachments
tooltip icon Core: Best effort means that xorlab might limit the number of files depending on volumes.
Best effort
Unlimited
File upload for sandbox analysis
Advanced classification through analysis and monitoring of all email flow
tooltip icon This feature requires the processing of incoming and outgoing emails by xorlab.
Search and response
Automated detection of awareness and phishing campaigns
Sending feedback to reporting users
Two branded and pre-defined templates for feedbacks
Custom templates for feedback emails with comment function
Search across all reported emails
Saving of search commands for future searches
Up to 2
Unlimited
Creation of policies and security rules to automate future responses
Up to 2
Unlimited
Auto-resolve reported cases
Grouping and bulk actions to process and respond to reported emails
Isolation of emails from user mailboxes (for M365 only)
tooltip icon This feature requires the processing of incoming and outgoing emails by xorlab.
Case log and comment function for analysts
Deployment
SaaS
Self-hosted (on-premise)
Security and integration
Seamless integration with any third party reporting buttons incl. M365
SIEM integration and logging of Abuse Mailbox events
Number of analyst accounts
Up to 1
Unlimited
SSO, RBAC, and 2FA
Integration of VirusTotal
Support
Support during onboarding
Best effort
Ongoing email support

CORE

Abuse Mailbox Automation "Core" 

For security teams who want to start automating workflows for reported emails.

Free, easy, seamless.

Use for free

COMPLETE

Abuse Mailbox Automation "Complete"

For full automation and customization of reported email workflows.

Comprehensive, efficient, transparent.

Get in touch

Your benefits with Abuse Mailbox Automation

Email_Shield_Dark

Deal with high volumes of reported emails

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Automate time-consuming manual analysis

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Streamline inconsistent or late threat responses

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Keep employees engaged with timely feedbacks

Frequently asked questions

Is Abuse Mailbox Automation "Core" really free of charge?

Yes, Abuse Mailbox Automation "Core" is and stays free of charge. You can use this product without any cost, making it a great option for those who want to start automating their abuse mailbox processes without the expense. Experience all the "Core" features and start managing your abuse mailbox more efficiently.

Is the free version restricted regarding time or functionality?

The free version of Abuse Mailbox Automation "Core" is not restricted by time, so you can use it as long as you need. However, it does have some limitations in functionality compared to the "Complete" version. While it offers essential features for mailbox automation, more advanced tools and capabilities are reserved for the paid version. This way, you can still benefit from a robust set of basic features without any cost, and upgrade to access more advanced options if needed.

For whom is the "Core" version suitable?

The "Core" version of Abuse Mailbox Automation is suitable for security teams and analysts who want to start automating their reported email workflows. It's ideal for teams who:

  • Have basic needs: If you get started with automating your abuse mailbox to be more efficient, the "Core" version will meet your requirements.
  • Are new to Abuse Mailbox Automation: It's a great starting point for those who are new to automating their workflows for reported emails and want to explore its benefits without any commitment.
  • Have budget constraints: If you want to start with  automating but have a limited budget, the free "Core" version provides essential features at no cost.
  • Want to test before upgrading: If you're considering the full version but want to test the product first, the "Core" version allows you to experience the product already before making a decision.

Overall, it's a practical solution for security teams looking to streamline their abuse mailbox automation without investing in the full product.

When do you recommend an upgrade or using the full version?

We recommend considering an upgrade to the "Complete" version of Abuse Mailbox Automation if you

  • Need advanced features: If your mailbox automation needs go beyond the capabilities of the "Core" version, upgrading will give you access to more advanced tools and functionalities.
  • Handle higher volume: For teams managing an increasing volume of emails, the "Complete" version includes features designed to efficiently handle larger workloads, such as bulk processing.
  • Require customization: The full version offers more customization options, allowing you to tailor the automation to better fit your specific requirements and workflows.
  • Seek enhanced support: The "Complete" version comes with ongoing support to assist you in case of any issues.

If you find the "Core" version limiting or if your automation needs grow, it’s worth investing in the "Complete" version to maximize efficiency and effectiveness.

Can I start and cancel Abuse Mailbox Automation "Core" at any time? Or is there a minimum contract duration?

Yes, you can start and cancel Abuse Mailbox Automation "Core" at any time. There is no minimum contract duration for the "Core" version, giving you the flexibility to use the product as needed without any long-term commitments. This makes it easy to try out the given features and determine if they meet your needs without any financial or contractual obligations. If you decide it’s not right for you, you can cancel at any time without any disadvantages.

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